Refund Policy

We do not issue refunds once the order is completed and the product is dispatched since MightySlide.com sells non-tangible irrevocable items. You, as a client, are responsible for fully comprehending this before to purchasing any goods on our website.

However, we recognize that extraordinary circumstances may arise due to the nature of the product we provide.

Therefore, we DO honor requests for the refund on the following reasons:

• Non-delivery of the product: You may not receive a delivery e-mail from us owing to difficulties with your e-mail provider or your own mail server. In this instance, we urge that you contact us for help. Non-delivery claims must be addressed in writing to our Billing department within 7 days of the order placement date. Otherwise, the product is deemed to have been received and downloaded.
• Download and unzipping troubles: It’s possible that you’ll have issues downloading or unzipping the product. Claims for such problems should be directed to our Technical Support department. If you do not notify us appropriately during this time, you accept that we may interpret your silence as a successful download of the product, with no further right of redress or refund due to a “download issue.” If you do not receive assistance for downloading or unzipping within three days, you may be denied a refund.
• Severe flaws: despite the fact that all products are rigorously tested before to release, unforeseen faults may emerge. Such issues must be reported for clearance by our Technical Support Team. Within 72 hours, we reserve the right to correct the error or defect. If a deficiency is authorized and we do not remedy it within 72 hours of receiving the original complaint letter or any other information from the customer, the customer will receive a full refund without any compensation or reimbursement. OR, at the customer’s request, a replacement product of the same or similar value can be provided; please be aware that our technicians may want temporary access to your server in order to discover and resolve any potential issues with our products. Failure to grant such access in a timely manner may cause the issue to be resolved more slowly. If you refuse to provide us access to your server, you will not be eligible for a refund.
• Not-as-described product: such difficulties should be reported to our Technical Support Department within 7 days of the purchase date. It is necessary to offer clear evidence that the acquired goods is not as stated on the website. Complaints based solely on the customer’s erroneous expectations or requests are not taken into consideration. Every product type has sample goods available for review in our free sample templates section.